question

Upvotes
Accepted
7 1 0 3

Workspace is all blank (both App and Web ver.)

I have encountered an issue with the Workspace today; neither the app nor the web version seems to be working (please refer to the attachments).

Is there any scheduled system maintenance for today? or any one face the same problem?

screenshot-2024-03-18-at-100516.png


screenshot-2024-03-18-at-100533.png

workspacerefinitiv-dataplatform-eikon#productrefinitiv-data-platform
icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Upvote
Accepted
7.2k 18 2 8

Hi @st.lee0166 ,


I have just checked on my end, it seems working well. Please kindly raise the issue with the Helpdesk, they will be able to help with your issue.


Best regards,

Haykaz

icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Upvotes
7 1 0 3

Hi @aramyan.h

thank you so much for your reply

I have no idea but after two hours it suddenly works now XD

so... anyway, thank you for replying

have a nice day :D

icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

thank you for the update and glad that it worked eventually, have a nice day too!

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.