Upgrade from Eikon -> Workspace. Learn about programming differences.

For a deeper look into our Eikon Data API, look into:

Overview |  Quickstart |  Documentation |  Downloads |  Tutorials |  Articles

question

Upvotes
Accepted
casie avatar image
1 ●0 ●0 ●0

eikon error status 400

Hi it shows my app key is incorrect and error status is 400. how to solve it?

eikoneikon-data-api#technologyerror-400
icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

3 Answers

· Write an Answer
Upvotes
Accepted
raksina.samasiri avatar image
14.9k ●32 ●5 ●10

Hi @casie ,

As this is related to Workspace application so, in the Workspace application, please raise this issue to the support team (by pressing F1 or Select Get Help & Support option) regarding the 'Register New App' button is greyed out. So the helpdesk and help you on this.1718155365106.png


1718155365106.png (7.4 KiB)
icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Upvotes
jonathan.legrand avatar image
6.5k ●21 ●3 ●6

Hi @casie ,


You will need to create an App Key as per this article:

Getting Started with Refinitiv Data Platform | Devportal (lseg.com)


1718099215742.png


1718099215742.png (81.6 KiB)
icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Upvotes
casie avatar image
1 ●0 ●0 ●0

Hi jonathan,

I cannot generate a new key. In the workplace, the 'Register New App' button is grey. Even I reinstalled it and it still does not work.

icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.