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eikon error status 400

Hi it shows my app key is incorrect and error status is 400. how to solve it?

eikoneikon-data-api#technologyerror-400
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Hi @casie ,

As this is related to Workspace application so, in the Workspace application, please raise this issue to the support team (by pressing F1 or Select Get Help & Support option) regarding the 'Register New App' button is greyed out. So the helpdesk and help you on this.1718155365106.png


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Hi @casie ,


You will need to create an App Key as per this article:

Getting Started with Refinitiv Data Platform | Devportal (lseg.com)


1718099215742.png


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Hi jonathan,

I cannot generate a new key. In the workplace, the 'Register New App' button is grey. Even I reinstalled it and it still does not work.

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