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https://selectapi.datascope.refinitiv.com/RestApi/v1/Search/HistoricalCriteriaSearch

We are fetching data from below datascopeAPI. Could you please check if any issue on below RESTApi ?

This is product issue happening from Monday

application fid: arbtick

2024-06-20 09:29:43 INFO: https://selectapi.datascope.refinitiv.com/RestApi/v1/Search/HistoricalCriteriaSearch
2024-06-20 09:29:45 INFO: Using standard symbol parser
2024-06-20 09:29:45 INFO: Building report config from: /home/sb/arbtick/release/q/tickHistory/templates/hk_futures/instrumentSearch.template
{
"Request":
{ "RicPattern": "^LCO[F-Z]{1}[0-9]{2}$",
"BondTypeCodes": null,
"ContributorIds": null,
"CountryCodes": null,
"CurrencyCodes": null,
"ExchangeCodes": [],
"FutureMonthCodes": null,
"InstrumentTypeCodes": ["34"],
"OptionMonthCodes": null,
"OptionTypeCodes": null,
"CouponRate": null,
"StrikePrice": null,
"ExpiryDate": null,
"MaturityDate": null,
"Range": {
"Start": "2024-06-18T16:00:00.000Z",
"End": "2024-06-19T15:59:59.999Z"
}
}
}

2024-06-20 09:29:45 INFO: https://selectapi.datascope.refinitiv.com/RestApi/v1/Search/HistoricalCriteriaSearch


Response sent by me, however client is still facing the issue
I have extended the date range and kept the instrument type code as null and can see that we get the data.

{

"Request": {

"RicPattern": "^LCO[F-Z]{1}[0-9]{2}$",

"BondTypeCodes": null,

"ContributorIds": null,

"CountryCodes": null,

"CurrencyCodes": null,

"DomainCodes": null,

"ExchangeCodes":null,

"FutureMonthCodes": null,

"InstrumentTypeCodes": null,

"OptionMonthCodes": null,

"CouponRate": null,

"StrikePrice": null,

"MaturityDate": null,

"ExpiryDate": null,

"Range": {

"Start": "2024-01-10T00:00:00.000",

"End": "2024-06-19T23:59:59.999"

},

"ResultsBy": "Ric"

}

}

#producttick-history-rest-api#contenthistorical
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Please check above issue posted by Sushil below is the username

username – 9020186

URL https://selectapi.datascope.refinitiv.com/RestApi/v1/Search/HistoricalCriteriaSearch

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@Sushil.Purohit

Thank you for reaching out to us.

I tested the client's request and got the empty result.

{
    "Request": {
        "RicPattern": "^LCO[F-Z]{1}[0-9]{2}$",
        "BondTypeCodes": null,
        "ContributorIds": null,
        "CountryCodes": null,
        "CurrencyCodes": null,
        "ExchangeCodes": [],
        "FutureMonthCodes": null,
        "InstrumentTypeCodes": [
            "34"
        ],
        "OptionMonthCodes": null,
        "OptionTypeCodes": null,
        "CouponRate": null,
        "StrikePrice": null,
        "ExpiryDate": null,
        "MaturityDate": null,
        "Range": {
            "Start": "2024-06-18T16:00:00.000Z",
            "End": "2024-06-19T15:59:59.999Z"
        }
    }
}

The response is:

{
    "@odata.context": "https://selectapi.datascope.refinitiv.com/RestApi/v1/$metadata#Collection(DataScope.Select.Api.Search.HistoricalSearchResult)",
    "value": []
}

To check the content, please contact the Tick History support team directly via MyRefinitv.

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Additional information provided by client
Don’t see errors in the logs however it goes hung state while attempting to download.

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Additional logs for more details, which should needed to process but not happening.

Logs:

2024-06-21 10:11:57 INFO: https://selectapi.datascope.refinitiv.com/RestApi/v1/Authentication/RequestToken

2024-06-21 10:11:58 INFO: Parsing Tick History Request Options

2024-06-21 10:11:58 INFO: Saving out file: /export/data/03/data/hkFutures/raw/usFuturesRequestConfig.json

2024-06-21 10:11:58 INFO: Sending request to Reuters

2024-06-21 10:11:58 INFO: Loading report config from: /export/data/03/data/hkFutures/raw/usFuturesRequestConfig.json

2024-06-21 10:11:59 INFO: https://selectapi.datascope.refinitiv.com/RestApi/v1/Extractions/ExtractRaw

2024-06-21 10:12:31 INFO: Checking if request is complete

2024-06-21 10:12:31 INFO: Sleeping for 30s...

2024-06-21 10:13:01 INFO: Checking remote server for status

2024-06-21 10:13:01 INFO: https://selectapi.datascope.refinitiv.com/RestApi/v1/Extractions/ExtractRawResult(ExtractionId='0x08fa9f7d4309fbe0')

2024-06-21 10:13:33 INFO: Sleeping for 30s...

2024-06-21 10:14:03 INFO: Checking remote server for status

2024-06-21 10:14:03 INFO: https://selectapi.datascope.refinitiv.com/RestApi/v1/Extractions/ExtractRawResult(ExtractionId='0x08fa9f7d4309fbe0')

2024-06-21 10:14:34 INFO: Sleeping for 30s...

2024-06-21 10:15:04 INFO: Checking remote server for status

2024-06-21 10:15:04 INFO: https://selectapi.datascope.refinitiv.com/RestApi/v1/Extractions/ExtractRawResult(ExtractionId='0x08fa9f7d4309fbe0')

2024-06-21 10:15:37 INFO: Sleeping for 30s...

2024-06-21 10:16:07 INFO: Checking remote server for status

2024-06-21 10:16:07 INFO: https://selectapi.datascope.refinitiv.com/RestApi/v1/Extractions/ExtractRawResult(ExtractionId='0x08fa9f7d4309fbe0')

2024-06-21 10:16:38 INFO: Sleeping for 30s...

2024-06-21 10:17:08 INFO: Checking remote server for status

2024-06-21 10:17:08 INFO: https://selectapi.datascope.refinitiv.com/RestApi/v1/Extractions/ExtractRawResult(ExtractionId='0x08fa9f7d4309fbe0')

2024-06-21 10:17:41 INFO: Sleeping for 30s...

2024-06-21 10:18:11 INFO: Checking remote server for status

2024-06-21 10:18:11 INFO: https://selectapi.datascope.refinitiv.com/RestApi/v1/Extractions/ExtractRawResult(ExtractionId='0x08fa9f7d4309fbe0')

2024-06-21 10:18:42 INFO: Sleeping for 30s...

2024-06-21 10:19:12 INFO: Checking remote server for status

2024-06-21 10:19:12 INFO: https://selectapi.datascope.refinitiv.com/RestApi/v1/Extractions/ExtractRawResult(ExtractionId='0x08fa9f7d4309fbe0')

2024-06-21 10:19:44 INFO: Sleeping for 30s...

2024-06-21 10:20:14 INFO: Checking remote server for status

2024-06-21 10:20:14 INFO: https://selectapi.datascope.refinitiv.com/RestApi/v1/Extractions/ExtractRawResult(ExtractionId='0x08fa9f7d4309fbe0')

2024-06-21 10:20:45 INFO: Sleeping for 30s...

2024-06-21 10:21:15 INFO: Checking remote server for status

2024-06-21 10:21:15 INFO: https://selectapi.datascope.refinitiv.com/RestApi/v1/Extractions/ExtractRawResult(ExtractionId='0x08fa9f7d4309fbe0')

2024-06-21 10:21:47 INFO: Sleeping for 30s...

2024-06-21 10:22:17 INFO: Checking remote server for status

2024-06-21 10:22:17 INFO: https://selectapi.datascope.refinitiv.com/RestApi/v1/Extractions/ExtractRawResult(ExtractionId='0x08fa9f7d4309fbe0')

2024-06-21 10:22:22 INFO: Sleeping for 30s...

2024-06-21 10:22:53 INFO: Downloading report

2024-06-21 10:22:53 INFO: https://selectapi.datascope.refinitiv.com/RestApi/v1/Extractions/RawExtractionResults('0x08fa9f7d4309fbe0')/$value

Waiting for data... (interrupt to abort)

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Hello @Sushil.Purohit

It seems the requests do not get any responses from the DSS server. I strongly suggest you contact the DataScope Select support team directly to verify the issue. You can contact the team via https://myaccount.lseg.com/en/productsupport website.
contact-datascope-support.png

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