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Question by nazar.viliura · Jul 17, 2017 at 10:27 AM · timeseries

Why some requests got cancelled?

From time to time some of my timeserie requests are not successful and an error message in a response says: "A task was cancelled". Is there a reason for that? How can I define these so that I can re-start the request?

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Christiaan Meihsl ♦♦ · Jul 19, 2017 at 03:09 AM 0
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@nazar.viliura, can you give us more details please ? Ideally we would need the complete sequence of requests and responses you used, from the initial request till the response with the error message).

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nazar.viliura Christiaan Meihsl ♦♦ · Jul 19, 2017 at 03:19 AM 0
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Unfortunately, I do not have all the sequence of requests, but here is the most recent failed one: https://hosted.datascopeapi.reuters.com/RestApi/v1/Extractions/ExtractResult(ExtractionId='0x05cc4d2002bb3036'). We made requests everyday with more or less same list of instruments and majority of them are successful, but sometimes some requests are failing.

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Answer by nazar.viliura · Sep 21, 2017 at 02:07 PM

Cannot reproduce the issue any more. Possible reason is in our local network configuration.

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