This morning the organisation RSS feed was correctly returning records when requested but during this afternoon no records are being returned which is strange.
The request I am using is:
and it is currently returning:
<?xml version="1.0" encoding="UTF-8"?> <?xml-stylesheet href="/public/194/atom/atom.xsl" media="screen" type="text/xsl"?> <?xml-stylesheet href="/public/194/atom/atom.css" media="screen" type="text/css"?> <feed xmlns="http://www.w3.org/2005/Atom" xmlns:opensearch="http://a9.com/-/spec/opensearch/1.1/"> <title>Organization Feed</title> <author> <name>Open PermID</name> <uri>http://permid.org</uri> </author> <subtitle>From date(UTC) : 2018-04-18T07:53:52.000Z, To date(UTC) : 2018-04-23T07:53:51.000Z, Window : Offset = 0, Length = 50, out of 0 results.</subtitle> <id>https://api.thomsonreuters.com/permid/atom/organization</id> <updated>2018-04-23T07:54:26Z</updated> <opensearch:totalResults>0</opensearch:totalResults> <opensearch:startIndex>1</opensearch:startIndex> </feed>
I have just performed the following request:
I was able to reproduce the issue at one time, it appears to be intermittent.
The issue, with the information supplied by you, has been conveyed to the product team and is being investigated.
We will communicate the relevant feedback,
Thank you for your patience.
From the product:
"Intermittent technical issues with the datastore have been identified as the suspected underlying cause.
There is no information on the projected resolution dates as of this time. When such information will become available, we will update this question with all the relevant information."
The following request:
took 3 minutes to return and resulted in the following screen
Any update when this will be fixed?