400 Error on price query

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Question by pchauveau · Jan 29, 2019 at 07:25 AM · error 400 error code 400

400 Error on price query

Hi, i normally run a query every day asking for closing prices (about 100 of them). Sometimes i would get an 400 Error but re-running the query solved the issue. Today however, i can't get passed this 400 error. Is there an issue with the server?

The query i run is:

ek.get_data(price, ['TR.PriceClose.Date', 'TR.PriceClose', 'TR.NETASSETVAL.Date', 'TR.NETASSETVAL'])

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Zhenya Kovalyov ♦♦ · Jan 29, 2019 at 08:30 AM 0

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@pchauveau could you give a RIC example please?

pchauveau Zhenya Kovalyov ♦♦ · Jan 29, 2019 at 09:40 AM 0

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Hi Zhenya, after waiting several of hours it worked again. Do you have any idea why this error could appear (and disappear) out of nowhere?

Answer 1 · 2019-01-29T10:03:28Z

REFINITIV

Best Answer

Answer by Zhenya Kovalyov · Jan 29, 2019 at 10:03 AM

@pchauveau according to the documentation

When a request fails because the platform is overwhelmed, an HTTP response with status code 400 and the message "Backend error. 400 Bad Request" is returned. Then the Python library raises an EikonError exception with the following message: Error code 400 | Backend error. 400 bad request

I will request additional info on that, it is not too clear.

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pchauveau · Jan 29, 2019 at 10:06 AM 0

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Thanks for the info, i'll wait for the details.

400 Error on price query

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