trying to archive a case / delete archived case from the API and both returns 404 with empty body.
i read that i need a permissions so i checked in the admin panel and i have, so what could be the problem?
im on the pilot env.
Thank you for your query.
'Case delete' functionality was not enabled for your account and so you were receiving Error 404. I have now enabled the 'Case delete functionality for your pilot account.
Further to add to this query, in order to be able to delete a case, user should have the permission to 'Delete a case' for which I have added the 'Delete case' permission for your username.
You should be able to delete a case now.
Hope this helps.