Eikon API .NET 64 vs 32 bit

Hi,
I am using the ThomsonReuters.Desktop.SDK.DataAccess.Signed.x64 nuget package in my .NET app. My app is targeted to build as a 64bit version.
When I try to subscribe to data I keep getting a "The operation has timed out" error message.
When I change and run my application as a 32 bit version is works fine with the 64bit nuget package ThomsonReuters.Desktop.SDK.DataAccess.Signed.x64.
Why does it not work when I run it as 64bit?
I assume this is communication over COM so do I need to use the ThomsonReuters.Desktop.SDK.DataAccess.Signed nuget version and target my application as 32bit instead?
Thanks
Best Answer
-
Hi,
Sorry, been away for a while. I have not fully resolved the issue as I have not had the time to go back to this. From my understanding there appear to be 2 issues:
1. The dependencies are incorrectly set in the nuget package. This is evident each time I build my solution. The following 2 dlls are not copied to the build output location: Common.Logging.dll and protobuf-net.dll. All other dlls are copied fine. I have noticed other users reporting similar issues in this space. For me its these 2 dlls only.
2. The use of this API in a Windows Service appears not to be possible for some reason. I have had Evgenij Kovalev from Refinitiv helping me with this and unfortunately we were unable to get it working. The issue in point 1 was discovered recently so I will need to go back to the Windows Service solution and check if the missing dlls caused the problem there too.
Hope this helps.
Thanks
Emir
0
Answers
-
Hi, I would be interested in this as well. Or how else could I use the API in a 64 bit environment?
0 -
Simply install 64-bit SDK from NuGet per instructions in this tutorial.
0 -
ok, and that should work in a 64 bit application? Since I remember above problem, too. that when I used a 64 bit application with the 64bit sdk, that i get above errors.
Are you suggesting this has been fixed?
0 -
I'm afraid I have no knowledge of the problem reported on this thread by @emir.subasic. We never got a chance to investigate it because we could never get any details from the reporter. On my end I haven't had any problems using 64-bit Eikon .NET SDK, and I know numerous users who used it successfully. If you have a way of reproducing the problem, I'd be very keen to look into it.
0 -
Dear all, could you provide the latest links to the 64 Bit API?
above link does not install anymore, since it answers with below error message.Any ideas?
PM> Install-Package ThomsonReuters.Desktop.SDK.DataAccess.Signed.x64 -Version 1.9.1
Attempting to gather dependency information for package 'ThomsonReuters.Desktop.SDK.DataAccess.Signed.x64.1.9.1' with respect to project 'DataApiUsageExampleTimeseriesData', targeting '.NETFramework,Version=v4.5'
Gathering dependency information took 356.82 ms
Attempting to resolve dependencies for package 'ThomsonReuters.Desktop.SDK.DataAccess.Signed.x64.1.9.1' with DependencyBehavior 'Lowest'
Install-Package : Unable to find a version of 'ThomsonReuters.Udap.Ipc.Signed.x64' that is compatible with 'ThomsonReuters.Desktop.SDK.DataAccess.Signed.x64 1.9.1
constraint: ThomsonReuters.Udap.Ipc.Signed.x64 (>= 2.10.10)'.
At line:1 char:16
+ Install-Package <<<< ThomsonReuters.Desktop.SDK.DataAccess.Signed.x64 -Version 1.9.1
+ CategoryInfo : NotSpecified: (:) [Install-Package], Exception
+ FullyQualifiedErrorId : NuGetCmdletUnhandledException,NuGet.PackageManagement.PowerShellCmdlets.InstallPackageCommand
0 -
The accepted question will not be monitored by the moderators.
Please try:
Install-Package ThomsonReuters.Desktop.SDK.DataAccess.Signed.x64 -Version 1.8.4
If it doesn't solve the problem, please post a new question.
0 -
thanks. I got it working mainly with this:
Install-Package ThomsonReuters.Desktop.SDK.DataAccess.Signed.x64 -Version 1.8.4
and this article:
https://developers.refinitiv.com/en/article-catalog/article/using-eikon-net-sdk-matlab
and installing:
both version 10 and 12 of Microsoft C runtime libraries - freshly downloaded and then also copy these files into the directory of the application:
msvcp100.dll, msvcr100.dll
Plus I changed the example to download timeseries to 64 bit first - and then copy all the files from the bin directory to the directory of my project bin.
Glad that it works now.0
Categories
- All Categories
- 6 AHS
- 36 Alpha
- 166 App Studio
- 6 Block Chain
- 4 Bot Platform
- 18 Connected Risk APIs
- 47 Data Fusion
- 33 Data Model Discovery
- 682 Datastream
- 1.4K DSS
- 613 Eikon COM
- 5.2K Eikon Data APIs
- 10 Electronic Trading
- Generic FIX
- 7 Local Bank Node API
- 3 Trading API
- 2.9K Elektron
- 1.4K EMA
- 248 ETA
- 552 WebSocket API
- 37 FX Venues
- 14 FX Market Data
- 1 FX Post Trade
- 1 FX Trading - Matching
- 12 FX Trading – RFQ Maker
- 5 Intelligent Tagging
- 2 Legal One
- 23 Messenger Bot
- 3 Messenger Side by Side
- 9 ONESOURCE
- 7 Indirect Tax
- 60 Open Calais
- 275 Open PermID
- 44 Entity Search
- 2 Org ID
- 1 PAM
- PAM - Logging
- 6 Product Insight
- Project Tracking
- ProView
- ProView Internal
- 22 RDMS
- 1.8K Refinitiv Data Platform
- 625 Refinitiv Data Platform Libraries
- 4 LSEG Due Diligence
- LSEG Due Diligence Portal API
- 4 Refinitiv Due Dilligence Centre
- Rose's Space
- 1.2K Screening
- 18 Qual-ID API
- 13 Screening Deployed
- 23 Screening Online
- 12 World-Check Customer Risk Screener
- 1K World-Check One
- 46 World-Check One Zero Footprint
- 45 Side by Side Integration API
- 2 Test Space
- 3 Thomson One Smart
- 10 TR Knowledge Graph
- 151 Transactions
- 143 REDI API
- 1.8K TREP APIs
- 4 CAT
- 26 DACS Station
- 121 Open DACS
- 1.1K RFA
- 104 UPA
- 191 TREP Infrastructure
- 228 TRKD
- 915 TRTH
- 5 Velocity Analytics
- 9 Wealth Management Web Services
- 83 Workspace SDK
- 11 Element Framework
- 5 Grid
- 18 World-Check Data File
- 1 Yield Book Analytics
- 46 中文论坛