Hi,

Sorry, been away for a while. I have not fully resolved the issue as I have not had the time to go back to this. From my understanding there appear to be 2 issues:

1. The dependencies are incorrectly set in the nuget package. This is evident each time I build my solution. The following 2 dlls are not copied to the build output location: Common.Logging.dll and protobuf-net.dll. All other dlls are copied fine. I have noticed other users reporting similar issues in this space. For me its these 2 dlls only.

2. The use of this API in a Windows Service appears not to be possible for some reason. I have had Evgenij Kovalev from Refinitiv helping me with this and unfortunately we were unable to get it working. The issue in point 1 was discovered recently so I will need to go back to the Windows Service solution and check if the missing dlls caused the problem there too.

Hope this helps.

Thanks

Emir

Hi, I would be interested in this as well. Or how else could I use the API in a 64 bit environment?

ok, and that should work in a 64 bit application? Since I remember above problem, too. that when I used a 64 bit application with the 64bit sdk, that i get above errors.

Are you suggesting this has been fixed?

Dear all, could you provide the latest links to the 64 Bit API?
above link does not install anymore, since it answers with below error message.

Any ideas?

---

PM> Install-Package ThomsonReuters.Desktop.SDK.DataAccess.Signed.x64 -Version 1.9.1

Attempting to gather dependency information for package 'ThomsonReuters.Desktop.SDK.DataAccess.Signed.x64.1.9.1' with respect to project 'DataApiUsageExampleTimeseriesData', targeting '.NETFramework,Version=v4.5'

Gathering dependency information took 356.82 ms

Attempting to resolve dependencies for package 'ThomsonReuters.Desktop.SDK.DataAccess.Signed.x64.1.9.1' with DependencyBehavior 'Lowest'

Install-Package : Unable to find a version of 'ThomsonReuters.Udap.Ipc.Signed.x64' that is compatible with 'ThomsonReuters.Desktop.SDK.DataAccess.Signed.x64 1.9.1

constraint: ThomsonReuters.Udap.Ipc.Signed.x64 (>= 2.10.10)'.

At line:1 char:16

+ Install-Package <<<< ThomsonReuters.Desktop.SDK.DataAccess.Signed.x64 -Version 1.9.1

+ CategoryInfo : NotSpecified: (:) [Install-Package], Exception

+ FullyQualifiedErrorId : NuGetCmdletUnhandledException,NuGet.PackageManagement.PowerShellCmdlets.InstallPackageCommand

 Install-Package ThomsonReuters.Desktop.SDK.DataAccess.Signed.x64 -Version 1.8.4

thanks. I got it working mainly with this:
Install-Package ThomsonReuters.Desktop.SDK.DataAccess.Signed.x64 -Version 1.8.4

and this article:
https://developers.refinitiv.com/en/article-catalog/article/using-eikon-net-sdk-matlab

and installing:
both version 10 and 12 of Microsoft C runtime libraries - freshly downloaded and then also copy these files into the directory of the application:
msvcp100.dll, msvcr100.dll

Plus I changed the example to download timeseries to 64 bit first - and then copy all the files from the bin directory to the directory of my project bin.

Glad that it works now.