Does Case Id change after Update Case?

We are implementing update case API in Claims application. We tried it using Postman. We updated a Case using Case System Id. But, after update, it changed Case Id for that case. How can we find that case in World Check One? We couldn't see Case System Id in Word Check One system.

Best Answer

  • Mehran.Ahmed Khan
    Answer ✓

    @Sugam Surve

    Hi,

    This is expected behavior of WC1 API, If you wish to update the case and keep the same caseId you will have to pass the original caseId as part of the update request payload otherwise the system generates new caseId, below is an update request payload example for your reference, Let me know if you need further information.

    {
    "groupId": "{{group-id}}",
    "entityType": "INDIVIDUAL",
    "providerTypes": [
    "WATCHLIST"
    ],
    "name": "John Smith",
    "caseId": "TestCasebyrefinitv",
    "secondaryFields": [{
    "typeId": "SFCT_3",
    "value": "IND"
    }],
    }

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