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HBotond avatar image
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MLIP service does not work after TREP upgrade

Dear Partners,

We have a Java based application what is use JSCF API 3.5.6 to contribute interest rates via MLIP service. It works well until TREP upgrade has been happened.

TRCC working well with excel based MLIP service publication, so the infrastructure looks fine. But JAVA based application doesn't work. (we set up a new TREP server IP and ports)

In the application log we could not find any errors, just we can see callback doesn't happanned "Service MLIP is now OK. Doing insert" mesage is missing.

Do you know what cause this problem and how can we eliminate?

Regards,

Botond

refinitiv-realtimeelektrontrepsfcjboss
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umer.nalla avatar image
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Hi @HBotond

You say you set up 'new TREP server IP and ports' - I just wanted to check you have not mistakenly changed the port number to RSSL port e.g. 14002 from the previous 8101 (SSL port) - as JSFC only support SSL connection.

You can also enable the low level IPC trace for your application which may help understand what is going on:

In your config - where you set the serverList, portNumber etc, I would recommend you set the following and re-run your application.

*mountTrace : true
*ipcTraceFlags : 7

This will confirm the application is mounting the server correctly and then should also report the data flow between your application and the ADS server you are connecting to.

You can attach the output trace here (after removing any confidential data) OR create a Premium support ticket and include the trace to help the investigation.

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Hi Umer Nalla,

Thank you your response.

We have openned 8101 port and this solved our problem.

Wish the best,

Regards,

Botond

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umer.nalla avatar image umer.nalla

Thanks @HBotond - you are welcome.

If you can click Accept on the answer, that would be great- so it helps others in the future facing a similar issue.
Thanks.

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