Not able to login to Mac Eikon API proxy

seshank@1992 Newcomer

May 2020 in Eikon Data APIs

I am not able to login to Mac version of Eikon API proxy. I am using Mac book pro osX Catalina 10.15.4. The login page shows that incorrect emailid or password. But I am able to login using this URL in browser

https://developers.refinitiv.com/eikon-apis/eikon-data-api/quick-start?content=43607&type=quick_start

Tagged:

• python
• eikon
• workspace
• eikon-data-api
• refinitiv-dataplatform-eikon
• workspace-data-api
• log-in
• mac-os

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Best Answer

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  pimchaya.wongrukun01 LSEG

  May 2020 Answer ✓

  Hello @seshank@1992

  You need to enter your Eikon user ID and password as chavalit mentioned. You may contact Refinitiv Account team for process and details to obtain Eikon user account.

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Answers

• 

  chavalit-jintamalit admin

  May 2020

  Hi @seshank@1992

  Do you have Eikon Desktop account?

  Please note that login for Developer Portal and login for Eikon Desktop are different.

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