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Not able to login to Mac Eikon API proxy

I am not able to login to Mac version of Eikon API proxy. I am using Mac book pro osX Catalina 10.15.4. The login page shows that incorrect emailid or password. But I am able to login using this URL in browser

https://developers.refinitiv.com/eikon-apis/eikon-data-api/quick-start?content=43607&type=quick_start

eikoneikon-data-apipythonrefinitiv-dataplatform-eikonworkspaceworkspace-data-apilog-inmac-os
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@seshank@1992

Hi,

Thank you for your participation in the forum.

Are any of the replies below satisfactory in resolving your query?

If yes please click the 'Accept' text next to the most appropriate reply. This will guide all community members who have a similar question.

Otherwise please post again offering further insight into your question.

Thanks,

AHS

@seshank@1992

Thank you for your participation in the forum. Are any of the replies below satisfactory in resolving your query? If yes please click the 'Accept' text next to the reply that best answers your question. This will guide all community members who have a similar question. Otherwise please post again offering further insight into your question.

Thanks,

-AHS

Please be informed that a reply has been verified as correct in answering the question, and has been marked as such.

Thanks,

AHS

1 Answer

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Hi @seshank@1992

Do you have Eikon Desktop account?

Please note that login for Developer Portal and login for Eikon Desktop are different.

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