I was testing Eikon Data API with a simple Python app (download some data every 2 minutes). Everything run smoothly for 12 hours, but the app stopped working and shows Error Code -1, check if Eikon Desktop or Api proxy is working. Port 9000 on localhost does not show anything in browser. The app stopped working between 2020-08-04 06:15:00 and 2020-08-04 06:20:00. I am sending you 2 available SxS logs from around this time. I could see that the second log was created in exactly this interval (side by side API?), so it might be related?
Thank you :)