I can no longer connect to the Eikon Data API Proxy via the Python API because of the following error:
'API Proxy not available: 503 error code'
I have seen this error before in the past months, but only occasionally. A retry/restart usually solved the issue. Now it stopped working entirely. No amount of retrying/restarting helps.
I have checked the other questions on this forum from people with the same issue. Note that:
- I am running the latest version of the Python `eikon` package (1.1.6-post2)
- I have cleared the eikon cache, restarted both Eikon and my machine multiple times, etc.
- I have reinstalled Eikon Desktop software after downloading the latest installer
- I have tried it on a colleagues computer
None of the above solves the issue.
As a sidenote: looking at a diff of your eikon Python library between 1.1.6 and e.g. 1.1.2, tells me that you are occasionally introducing breaking changes to the API proxy's behaviour without notifying users or providing useful error messages. This is poor practice and I strongly recommend against it, unless you want to overwhelm your support forum with questions like this.
Regardless, my particular issue does not seem rooted in library versions: I am using the latest version of the library.