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Question by Kevin.Gower · Sep 15, 2020 at 07:27 AM · elektronrefinitiv-realtimetrepinfrastructureADHrcc-api

TRCC error Error:1002 ipcRead() failure. System errno: (0)

When TRCC fails to connect we see in ADH.log (3.4.1) the error

</local/jenkins/workspace/TREP34XCore_Release/OS/OL7-64/esdk/source/esdk/Cpp-C/Eta/Impl/Transport/rsslSocketTransportImpl.c:694> Error:1002 ipcRead() failure. System errno: (0)

I take it that "jenkins" is one of your developers and ask if this error can be updated in future versions

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Answer by moragodkrit.chumsri_1 · Sep 18, 2020 at 04:28 AM

@Kevin.Gower

As far as I understand, the error message in ADH.log is the situation that the transport channel has been cut or disconnected. The ADH usually logs full pathname to original source files that catch the error and it's the path on Jenkins which is automation server they used to build app/underlying libs.


Anyway, the actual cause has to be investigated further by infra support. I would suggest you open a support ticket to the ADH support team to verify the issue further using my.refinitiv.com and you can provide feedback regarding the message to infra development team directly.

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