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Question by matteo.avigni · Oct 19, 2020 at 08:38 AM · timeserieseikonerroreconomic datagdp

I would like to have the GDP growth Y/Y expectation for the year end for several countries

I tried with ek.get_timeseries('aITWOGDPR',start_date='2020-12-31',end_date='2020-12-31',interval='yearly') and it worked for a while but then I tried again and I got this message 'EikonError: Error code -1 | aITWOGDPR: TimeSeries request failed |'.

What does this error mean? Do I have just to wait Reuters fix the problem?

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Answer by chavalit.jintamalit · Oct 19, 2020 at 09:35 AM

Hi @matteo.avigni

I tested the code for more than 20 times.

The code only works for 2-3 times.

So I think there is a problem with the backend.

I reported this issue on your behalf to Refinitiv Helpdesk.

Ticket no. 09268118 was created and the staff will contact you soon.


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Pimchaya.Wongrukun ♦♦ · Oct 27, 2020 at 09:32 AM 0
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Ticket no.09268118 has been closed and the resolution is:

"Please try the request again - sometimes when the server is very busy, some requests fail - if running regularly this is usually remedied by defensive coding in a try-catch structure "
This is in fact Defensive Coding that protects the Head End. An article has been submitted and closing Break Fix Case - Project related updates.

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Answer by jason.ramchandani · Oct 19, 2020 at 09:20 AM

@matteo.avigni Please try the request again - sometimes when the server is very busy, some requests fail - if running regularly this is usually remedied by defensive coding in a try-catch structure.

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