For a deeper look into our Eikon Data API, look into:

Overview |  Quickstart |  Documentation |  Downloads |  Tutorials |  Articles

question

Upvotes
1 0 0 1

"Kernel Restarting" error message

Hihi, I'm constantly getting the following error message when running any of the notebooks I'm using in Codebook app in Eikon.

Clicking on "ok" does not resolve the issue and I have to logout/login Eikon to make the notebooks work again.

Any clue why this is happening? how can I get rid of it? thanks in advance

eikoneikon-data-apipythonrefinitiv-dataplatform-eikonworkspaceworkspace-data-apicodebook
icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

1 Answer

· Write an Answer
Upvotes
18.1k 21 13 21

Hi @Manuel Galvez

Please submit a ticket to product support at https://my.refinitiv.com/

icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.