Dear Experts,
My purpose is to download news about a bunch of company's tickers via python (or R).
I've never used python (in eikon) before. So, I'm a novice.
I've generated the app key that I can read in my screen.
However, using python (or R) I received this error (I replaced the key with some XXX):
[MainThread 140139205887808] Error code 403 | Client Error: {"ErrorCode":1401,"ErrorMessage":"Application id cc81d890XXXXXX is invalid"}
I contacted the eikon support. They told me to post the error message here.
Could you please help me? I really appreciate.
Thanks in advance. Best
Hello @barbara.petracci
Have you tried the steps in Eikon Data API(Python) Troubleshooting article yet?
What is the Python version (check by "python --version" command) and Eikon Data API version (please see the steps in the above article)?.
Could you please share the snippet code (please censor your App Key0.
Dear Wasin,
====
python version -> Python 3.8.5 (default, Jul 28 2020, 12:59:40)
eikon python version -> 1.1.8
thomson reuters eikon desktop version -> Desktop 4.0.52 (4.0.52055)
====
PYTHON code
import eikon as ek
ek.set_app_key('xxxxxx')
ek.get_news_headlines('R:LHAG.DE', date_from='2019-03-06T09:00:00', date_to='2019-03-06T18:00:00')
=> ERROR:
2020-12-31 12:54:55,029 P[917] [MainThread 139842538506048] Error code 403 | Client Error: {"ErrorCode":1401,"ErrorMessage":"Application id xxxxx is invalid"}
Could you let me know what is the app name you registered?
I can find 1 app key from your organization. (I will add a private comment for the app key detail)
I tested it and it works fine.