New posts are disabled while we improve the user experience.

You can browse the site, or for urgent issues, raise a query at MyAccount.

question

Upvotes
Accepted

Can you please explain the following error (from the app log): Channel will be closed. (Internal debug info: " Error:1002 ripcRead() failure. Connection reset by peer

treprfarfa-apierror
icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

1 Answer

· Write an Answer
Upvotes
Accepted
87.8k 294 53 79

@eric.dufour-prestataire

A connection reset by peer message means that the site you are connected to has reset the connection. This is usually caused by a high amount of traffic on the site, but may be caused by a server error as well.

If the application is a consumer, it means that the server has reset the connection. Therefore, you need to verify the server log to find why the server cut the connection. Typically, from the server log, there are two main reasons for the server to cut the connection.

1. The output buffer overflow. This typically indicates that the application is a slow consumer or it could be a network issue

2. Ping timeout. This may indicate the application may be freeze or hang.

Please contact the server team to verify the problem.

icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.