Is there a way to receive messages (of my personal account) from Eikon Messenger desktop app with python ?
Hi @hugo.leclere ,
Please take a look at Messenger Bot API here and this sample on the github. It is written in Python: https://github.com/Refinitiv-API-Samples/Example.MessengerChatBot.Python.
"The API is uni-directional for now, thus you can only send and not receive messages."
Is there another way to receive messages ?
Please note that you need to have the Bot account for the Eikon message and the chatroom with your Bot. Please contact your Refinitiv representative to help you regarding the Bot account.
The Bot can receive all messages sent from all participants in the same chatroom (the Bot must be in the chatroom).
I suggest you contact the helpdesk directly to help you check the Eikon desktop lost connection issue via the https://my.refinitiv.com/content/mytr/en/productsupport.html website. Please choose "Refinitiv Messenger" product category.