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rafi.levy1 avatar image
55 ●2 ●5 ●9

error using get function after successful connection to api.

hi,
hope I will find help here. I keep getting this error (in attached screenshot)
I tried downgrading httpx 0.14.2 didn't help
eikon version 1.1.13
after two unsuccessful remote sessions and a period where it worked (i thought because ofnew virtual environment through pipenv I thought I solved it then this error returned.
Help!!



2021-11-10 14:39:17,829 P[4068] [MainThread 2212] Error: no proxy address identified.

Check if Eikon Desktop or Eikon API Proxy is running.

2021-11-10 14:39:17,834 P[4068] [MainThread 2212] Error on handshake url http://127.0.0.1:None/api/handshake : TypeError("AsyncClient.send() got an unexpected keyword argument 'timeout'")

2021-11-10 14:39:17,834 P[4068] [MainThread 2212] Error on handshake url http://127.0.0.1:None/api/handshake : TypeError("AsyncClient.send() got an unexpected keyword argument 'timeout'")

2021-11-10 14:39:17,834 P[4068] [MainThread 2212] Port number was not identified, cannot send any request

2021-11-10 14:39:17,834 P[4068] [MainThread 2212] HTTP request failed: AsyncClient.send() got an unexpected keyword argument 'timeout'

Traceback (most recent call last):

File "C:\Users\Rafi Levy\Google Drive\projects\Refinitiv\dollar_iv\dollar_iv.py", line 596, in <module>

pl = pull_data1(stocks)

File "C:\Users\Rafi Levy\Google Drive\projects\Refinitiv\dollar_iv\dollar_iv.py", line 120, in pull_data1

pll, err = ek.get_data(instruments=stock_lst, fields=['CF_LAST'])

File "C:\Users\Rafi Levy\.virtualenvs\Refinitiv-wQXrtoLB\lib\site-packages\eikon\data_grid.py", line 192, in get_data

if result.get('responses'):

AttributeError: 'NoneType' object has no attribute 'get'


1636548633976.png

eikoneikon-data-apierror
1636548633976.png (187.8 KiB)
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wasin.w avatar image   wasin.w

Hello @rafi.levy1

Thank you for your participation in the forum. Is the reply below satisfactory in resolving your query?


If so please can you click the 'Accept' text next to the appropriate reply? This will guide all community members who have a similar question.

Thanks,


AHS


Jirapongse avatar image   Jirapongse

@rafi.levy1

Hi,

Please be informed that a reply has been verified as correct in answering the question, and marked as such.

Thanks,

AHS

1 Answer

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umer.nalla avatar image
25.3k ●87 ●12 ●25

Hi @rafi.levy1

Can you try httpx 0.19.0?

https://community.developers.refinitiv.com/questions/86731/cannot-connect-to-eikon-1.html

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rafi.levy1 avatar image rafi.levy1

@umer.nalla

this didn't help

I did get an error on cmd when running pip install httpx==0.19.0:


ERROR: pip's dependency resolver does not currently take into account all the packages that are installed. This behaviour is the source of the following dependency conflicts.

http3 0.6.0 requires h11==0.8.*, but you have h11 0.12.0 which is incompatible.


maybe this could lead to the solution

umer.nalla avatar image umer.nalla rafi.levy1

Hi @rafi.levy1

Ok - so did you try downgrading your h11 library?

h11 · PyPI

For example to install v0.8.1

pip install h11==0.8.1

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