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richard.teale avatar image
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Time and Sales vs Chart Data Discrepancy

Hello,

I have noticed that we are getting some difficult to process prices on some instruments. Please see attached image highlighting the discrepancies for DCTA.L

There is the latest trade price of 136.6 at 13:28 shown in Time and Sales. On the chart and quote its last price is at 137.4

Another discrepancy is the chart data for instance shown in the image, on 10/02/2022 the Open price is higher than the High price.

Wondering how to handle the price discrepancy from the data feed API perspective, whether we need to put in extra handling of this or if it will be corrected in the data in the future.

pricesdctal.jpg

thanks

dataeikon-.net-apieikon-desktop-data-api
pricesdctal.jpg (409.7 KiB)
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raksina.samasiri avatar image   raksina.samasiri

hi @richard.teale

Thank you for your participation in the forum. Is the reply below satisfactory in resolving your query?
If so please can you click the 'Accept' text next to the appropriate reply? This will guide all community members who have a similar question.

Thanks,
AHS

Jirapongse avatar image   Jirapongse

@richard.teale

Hi,

Please be informed that a reply has been verified as correct in answering the question, and marked as such.

Thanks,

AHS

1 Answer

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umer.nalla avatar image
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Hi @richard.teale

For data discrepancy issues, I recommend you raise a Content ticket with our helpdesk to confirm the discrepancy / explain the difference and if/when it will be corrected.


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