RemoteProtocolError('Server disconnected without sending a response.') Error code 502 | Server Er...

JeffreyPatrick.Pinpin
JeffreyPatrick.Pinpin LSEG
in Eikon Data APIs

...ror: Operation not permitted -

RemoteProtocolError('Server disconnected without sending a response.')

Error code 502 | Server Error: Operation not permitted -


Hello team,


For some reason I am unable to attach the notepad file containing the full details of the error. I can send it via email. Please provide your email.


Thanks

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  • Jirapongse
    Jirapongse ✭✭✭✭✭
    Answer ✓

    @JeffreyPatrick.Pinpin

    I checked the error and it contains HTML. I copied HTML to notepad and opened it with a Web Browser. It showed the following page.

    1663924070391.png

    It looks like to be a client's proxy or firewall issue

    However, the localhost URL (http://localhost:9060/api/handshake) used by Eikon Data API shouldn't be sent to a proxy or a firewall. The clients should contact their IT team regarding this proxy or firewall.

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