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Naveen.Stella avatar image
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DSS API Error

Hello Team,


One of my client are getting UnknownHostException


https://selectapi.datascope.refinitiv.com/RestApi/v1/Authentication/RequestToken not responding. Retrying.

2022-11-14 11:48:32,781 [Test worker] ERROR util.BackoffWatcher - java.net.UnknownHostException: selectapi.datascope.refinitiv.com

2022-11-14 11:49:05,551 [Test worker] ERROR main.Disappointments - java.lang.RuntimeException: java.net.UnknownHostException: selectapi.datascope.refinitiv.com


{"Credentials":

{

"Username":"9000866",

"Password":"<<removed>>"

}

}


Header :


.header("Content-Type", "application/json; odata=minimalmetadata")
.header("Accept", "application/json")


Can you please check the URL and let us know the cause


Not sure do you think they using Get instead of post ..

#technologydss-rest-api
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raksina.samasiri avatar image   raksina.samasiri

Hi @Naveen.Stella ,

Thank you for your participation in the forum. Is the reply below satisfactory in resolving your query?
If so please can you click the 'Accept' text on the left side of the appropriate reply? This will guide all community members who have a similar question.

Thanks,
AHS

Jirapongse avatar image   Jirapongse

@Naveen.Stella

Hi,

Please be informed that a reply has been verified as correct in answering the question, and marked as such.

Thanks,

AHS

1 Answer

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zoya faberov avatar image
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Hello @Naveen.Stella ,

Looks like local DNS (domain name resolution) fails to resolve selectapi.datascope.refinitiv.com.

Would suggest for the client to report this issue to network admin/group, so that DSS API integration can progress.

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