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Naveen.Stella avatar image
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DSS API Error

Hello Team,


One of my client are getting UnknownHostException


https://selectapi.datascope.refinitiv.com/RestApi/v1/Authentication/RequestToken not responding. Retrying.

2022-11-14 11:48:32,781 [Test worker] ERROR util.BackoffWatcher - java.net.UnknownHostException: selectapi.datascope.refinitiv.com

2022-11-14 11:49:05,551 [Test worker] ERROR main.Disappointments - java.lang.RuntimeException: java.net.UnknownHostException: selectapi.datascope.refinitiv.com


{"Credentials":

{

"Username":"9000866",

"Password":"<<removed>>"

}

}


Header :


.header("Content-Type", "application/json; odata=minimalmetadata")
.header("Accept", "application/json")


Can you please check the URL and let us know the cause


Not sure do you think they using Get instead of post ..

#technologydss-rest-api
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zoya faberov avatar image
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Hello @Naveen.Stella ,

Looks like local DNS (domain name resolution) fails to resolve selectapi.datascope.refinitiv.com.

Would suggest for the client to report this issue to network admin/group, so that DSS API integration can progress.

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