Tick History Quota

We have an internal process which monitors our tick history quota and generates a report each month. When we compare this to the Tick History Quota in DSS the two totals differ so we are trying to pinpoint the issue.
We have based our report on the following
1. For each unique instrument requested in the month, that requests an Historical/Terms and Conditions and Time and sales report this would be a total value of 3
2. If an instrument EG VOD.L is request on Monday and then again on Tuesday but with a different date this would still only count as 3 as it had previously been requested.
Question if an instrument fails any report is this still included in the quota, if we request a Time and Sales report for Trades and one for Quota data is this counted as 2 on the quota?
Best Answer
-
Hi @jason.dance ,
Thank you for posting the question in
this forum. However, this forum is dedicated to an API usage question hence,
the moderators on this forum do not have deep expertise through some detail in Refinitiv products. Such expertise is available
through Refinitiv Helpdesk, which can be reached via MyRefinitiv. To be of help, ticket number 12668318 was raised on your
behalf and the support team is going to contact you directly (with the email you used to register this developer portal) to assist with
this.Hope this helps and please let me
know in case you have any further questions.0
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