RDPError: Error code 400 | Backend error. 400 Bad Request

While processing requests using Eikon API, I sometimes receive error. Is there any way to resolve this error. I encounter production hours loss due to this, it is not necessary that this errors comes to specific requests (ek.get_data(["0#.SPX"]......) or (ek.get_data(".VIX",'TR.PriceClose')) or any other.

RDPError: Error code 400 | Backend error. 400 Bad Request

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Accepted answers

raksina.samasiri

Hi anonymous user ,

Referring to the Eikon Data API Usage and Limits Guideline document, this is a generic error return from the server side.

And could you please make sure you use the latest version of Eikon Data APIs Python Library?

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raksina.samasiri

Hi anonymous user ,

Referring to the Eikon Data API Usage and Limits Guideline document, this is a generic error return from the server side.

And could you please make sure you use the latest version of Eikon Data APIs Python Library?

Wasim Akram01

Hi @raksina.samasiri ,

Thanks for the information.

1) Can you please advise what action I need to avoid this issue of overwhelmed of the Platform ?
2) Where I can find the latest version of Eikon Data APIs Python Library? Any link or document ?

Wasim Akram01

Hi @raksina.samasiri ,

Please help me with below further information:

1) Can you please advise what action I need to avoid this issue of overwhelmed of the Platform ?
2) Where I can find the latest version of Eikon Data APIs Python Library? Any link or document ?

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