Hello,
The endpoint /cases/{caseSystemId}/results
allows you to retrieve results, and one of the parameters is the "Matched Score." Could you please provide detailed information on how the matched score is calculated?
Let's consider the example below:
In this case, the matched score of the record is 100%. Is this 100% derived from the similarity between the Client Name and the Name or Matched Alias? If the scoring is based on a match between the Client Name and the Matched Alias, is there a setting that allows us to configure the scoring to be based on a match between the Client Name and the Name?
Appreciate your help. Thanks.