Connection Timeout and Eikon API never works for me

kusumanchi.ashish
kusumanchi.ashish Newcomer
in Eikon Data APIs

Eikon API keeps getting timed out always, changing the Timeout time by using ek.set_timeout(1000) does not change any anything, While the same code runs on my colleagues' computers irrespective of the app key.
The following are the steps I tried:

  1. Changing network time between Private and Internet
  2. Trying to fetch the data using a loop
  3. Running the script in codebook
  4. Upgrading the eikon application
  5. Reinstalling Eikon App

The code works when I try for very small time periods like 6 months and fails when I try over a year or two years

---------------------------------------------------------------------------
CancelledError                            Traceback (most recent call last)
/opt/conda/lib/python3.8/site-packages/httpcore/backends/asyncio.py in read(self, max_bytes, timeout)
     32                 try:
---> 33                     return await self._stream.receive(max_bytes=max_bytes)
     34                 except anyio.EndOfStream:  # pragma: nocover

/opt/conda/lib/python3.8/site-packages/anyio/_backends/_asyncio.py in receive(self, max_bytes)
   1202                 self._transport.resume_reading()
-> 1203                 await self._protocol.read_event.wait()
   1204                 self._transport.pause_reading()

/opt/conda/lib/python3.8/asyncio/locks.py in wait(self)
    308         try:
--> 309             await fut
    310             return True

/opt/conda/lib/python3.8/asyncio/futures.py in __await__(self)
    259             self._asyncio_future_blocking = True
--> 260             yield self  # This tells Task to wait for completion.
    261         if not self.done():

/opt/conda/lib/python3.8/asyncio/tasks.py in __wakeup(self, future)
    348         try:
--> 349             future.result()
    350         except BaseException as exc:

/opt/conda/lib/python3.8/asyncio/futures.py in result(self)
    172         if self._state == _CANCELLED:
--> 173             raise exceptions.CancelledError
    174         if self._state != _FINISHED:

CancelledError: 

During handling of the above exception, another exception occurred:

TimeoutError                              Traceback (most recent call last)
/opt/conda/lib/python3.8/site-packages/httpcore/_exceptions.py in map_exceptions(map)
      7     try:
----> 8         yield
      9     except Exception as exc:  # noqa: PIE786

/opt/conda/lib/python3.8/site-packages/httpcore/backends/asyncio.py in read(self, max_bytes, timeout)
     34                 except anyio.EndOfStream:  # pragma: nocover
---> 35                     return b""
     36 

/opt/conda/lib/python3.8/site-packages/anyio/_core/_tasks.py in __exit__(self, exc_type, exc_val, exc_tb)
    118         if self._cancel_scope.cancel_called:
--> 119             raise TimeoutError
    120 

TimeoutError: 

During handling of the above exception, another exception occurred:

ReadTimeout                               Traceback (most recent call last)
/opt/conda/lib/python3.8/site-packages/httpx/_transports/default.py in map_httpcore_exceptions()
     59     try:
---> 60         yield
     61     except Exception as exc:  # noqa: PIE-786

/opt/conda/lib/python3.8/site-packages/httpx/_transports/default.py in handle_async_request(self, request)
    352         with map_httpcore_exceptions():
--> 353             resp = await self._pool.handle_async_request(req)
    354 

/opt/conda/lib/python3.8/site-packages/httpcore/_async/connection_pool.py in handle_async_request(self, request)
    252                 await self.response_closed(status)
--> 253                 raise exc
    254             else:

/opt/conda/lib/python3.8/site-packages/httpcore/_async/connection_pool.py in handle_async_request(self, request)
    236             try:
--> 237                 response = await connection.handle_async_request(request)
    238             except ConnectionNotAvailable:

/opt/conda/lib/python3.8/site-packages/httpcore/_async/connection.py in handle_async_request(self, request)
     89 
---> 90         return await self._connection.handle_async_request(request)
     91 

/opt/conda/lib/python3.8/site-packages/httpcore/_async/http11.py in handle_async_request(self, request)
    104                 await self._response_closed()
--> 105             raise exc
    106 

/opt/conda/lib/python3.8/site-packages/httpcore/_async/http11.py in handle_async_request(self, request)
     83                     headers,
---> 84                 ) = await self._receive_response_headers(**kwargs)
     85                 trace.return_value = (

/opt/conda/lib/python3.8/site-packages/httpcore/_async/http11.py in _receive_response_headers(self, request)
    147         while True:
--> 148             event = await self._receive_event(timeout=timeout)
    149             if isinstance(event, h11.Response):

/opt/conda/lib/python3.8/site-packages/httpcore/_async/http11.py in _receive_event(self, timeout)
    176             if event is h11.NEED_DATA:
--> 177                 data = await self._network_stream.read(
    178                     self.READ_NUM_BYTES, timeout=timeout

/opt/conda/lib/python3.8/site-packages/httpcore/backends/asyncio.py in read(self, max_bytes, timeout)
     34                 except anyio.EndOfStream:  # pragma: nocover
---> 35                     return b""
     36 

/opt/conda/lib/python3.8/contextlib.py in __exit__(self, type, value, traceback)
    130             try:
--> 131                 self.gen.throw(type, value, traceback)
    132             except StopIteration as exc:

/opt/conda/lib/python3.8/site-packages/httpcore/_exceptions.py in map_exceptions(map)
     11             if isinstance(exc, from_exc):
---> 12                 raise to_exc(exc)
     13         raise  # pragma: nocover

ReadTimeout: 

The above exception was the direct cause of the following exception:

ReadTimeout                               Traceback (most recent call last)
/opt/conda/lib/python3.8/site-packages/eikon/json_requests.py in send_json_request(entity, payload, debug)
    113                         logger.debug('Send ticket request:{}'.format(ticket_request))
--> 114                         response = profile.send_request(json=ticket_request, timeout=(15.0, 15.0))
    115 

/opt/conda/lib/python3.8/site-packages/eikon/Profile.py in send_request(self, json, timeout)
    347     def send_request(self, json, timeout=None):
--> 348         response = self._desktop_session.http_request(url=self.get_url(),
    349                                                       method="POST",

/opt/conda/lib/python3.8/site-packages/eikon/streaming_session/session.py in http_request(self, url, method, headers, data, params, json, auth, loop, **kwargs)
    669             loop = self._loop
--> 670         response = loop.run_until_complete(self.http_request_async(url, method, headers, data,
    671                                                                    params, json, auth, **kwargs))

/opt/conda/lib/python3.8/site-packages/nest_asyncio.py in run_until_complete(self, future)
     97                     'Event loop stopped before Future completed.')
---> 98             return f.result()
     99 

/opt/conda/lib/python3.8/asyncio/futures.py in result(self)
    177         if self._exception is not None:
--> 178             raise self._exception
    179         return self._result

/opt/conda/lib/python3.8/asyncio/tasks.py in __step(***failed resolving arguments***)
    279                 # don't have `__iter__` and `__next__` methods.
--> 280                 result = coro.send(None)
    281             else:

/opt/conda/lib/python3.8/site-packages/eikon/streaming_session/session.py in http_request_async(self, url, method, headers, data, params, json, closure, auth, loop, **kwargs)
    657             self.log(1, f'TimeoutException on HTTP request: {t!r}')
--> 658             raise t
    659         except Exception as e:

/opt/conda/lib/python3.8/site-packages/eikon/streaming_session/session.py in http_request_async(self, url, method, headers, data, params, json, closure, auth, loop, **kwargs)
    636         try:
--> 637             _request_response = await self._http_session.request(
    638                 method,

/opt/conda/lib/python3.8/site-packages/httpx/_client.py in request(self, method, url, content, data, files, json, params, headers, cookies, auth, follow_redirects, timeout, extensions)
   1526         )
-> 1527         return await self.send(request, auth=auth, follow_redirects=follow_redirects)
   1528 

/opt/conda/lib/python3.8/site-packages/httpx/_client.py in send(self, request, stream, auth, follow_redirects)
   1613 
-> 1614         response = await self._send_handling_auth(
   1615             request,

/opt/conda/lib/python3.8/site-packages/httpx/_client.py in _send_handling_auth(self, request, auth, follow_redirects, history)
   1641             while True:
-> 1642                 response = await self._send_handling_redirects(
   1643                     request,

/opt/conda/lib/python3.8/site-packages/httpx/_client.py in _send_handling_redirects(self, request, follow_redirects, history)
   1678 
-> 1679             response = await self._send_single_request(request)
   1680             try:

/opt/conda/lib/python3.8/site-packages/httpx/_client.py in _send_single_request(self, request)
   1715         with request_context(request=request):
-> 1716             response = await transport.handle_async_request(request)
   1717 

/opt/conda/lib/python3.8/site-packages/httpx/_transports/default.py in handle_async_request(self, request)
    352         with map_httpcore_exceptions():
--> 353             resp = await self._pool.handle_async_request(req)
    354 

/opt/conda/lib/python3.8/contextlib.py in __exit__(self, type, value, traceback)
    130             try:
--> 131                 self.gen.throw(type, value, traceback)
    132             except StopIteration as exc:

/opt/conda/lib/python3.8/site-packages/httpx/_transports/default.py in map_httpcore_exceptions()
     76         message = str(exc)
---> 77         raise mapped_exc(message) from exc
     78 

ReadTimeout: 

During handling of the above exception, another exception occurred:

EikonError                                Traceback (most recent call last)
/tmp/ipykernel_192/272308052.py in <module>
      1 start = time.time()
----> 2 epstest,err = ek.get_data(lister, fields, parameters = {'SDate':'2022-01-01','Frq':'W', 'EDate':"2024-09-09",  'curn':'USD'})
      3 end = time.time()
      4 print(end - start)

/opt/conda/lib/python3.8/site-packages/eikon/data_grid.py in get_data(instruments, fields, parameters, field_name, raw_output, debug)
    188         payload = {'requests': [payload]}
    189 
--> 190     result = eikon.json_requests.send_json_request(_endpoint, payload, debug=debug)
    191 
    192     if result.get('responses'):

/opt/conda/lib/python3.8/site-packages/eikon/json_requests.py in send_json_request(entity, payload, debug)
    129             error_msg = f'HTTP TimeoutException: {timeout_exception}.'
    130             logger.error(error_msg)
--> 131             raise EikonError(408, error_msg)
    132         except EikonError as eikon_err:
    133             logger.error(f"HTTP request failed: {type(eikon_err).__name__}-{eikon_err.message}")

EikonError: Error code 408 | HTTP TimeoutException: .

I have also read somewhere on the forum I can access the eikon api without having the app running through a proxy I believe. Can I get some information regarding that as well.


Thanks in Advance

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