Change the working directory for EikonApiWrapperService

AxiomaMDS

We are migrating to a new network and I am trying to set up the EikonApiWrapperService using a local service account.

I am able to start it, but it's working directory is set to system32 and so it is trying to create a log file which is giving me a permissions error:

2025-03-06 11:43:36,141 MainThread ERROR Application startup failed. Exiting.

2025-03-06 11:51:35,385 MainThread INFO Started server process [3076]

2025-03-06 11:51:35,386 MainThread INFO Waiting for application startup.

2025-03-06 11:51:35,386 MainThread INFO Hostname: US05WV0014

2025-03-06 11:51:35,404 MainThread ERROR Traceback (most recent call last):

File "starlette\routing.py", line 475, in __call__

File "starlette\routing.py", line 459, in startup

File "app\EikonApiWrapper.py", line 61, in startup_event

File "eikon\Profile.py", line 33, in set_app_key

File "eikon\Profile.py", line 226, in set_app_key

File "eikon\streaming_session\session.py", line 359, in set_log_level

File "logging\handlers.py", line 147, in __init__

File "logging\handlers.py", line 54, in __init__

File "logging\__init__.py", line 1092, in __init__

File "logging\__init__.py", line 1121, in _open

PermissionError: [Errno 13] Permission denied: 'C:\\Windows\\system32\\pyeikon.20250306.11-51-35.log'

2025-03-06 11:51:35,404 MainThread ERROR Application startup failed. Exiting.

I tried updating the EikonApiWrapper.py

ek.set_log_path("C:\WorkspaceApiWrapper_git\dist\logs")

That's also not worked, any ideas?

Thanks!

Jirapongse

@AxiomaMDS

Thank you for reaching out to us.

I checked and found two workarounds.

The first workaround is calling the ek.set_log_path method before the ek.set_log_level. For example:

ek.set_app_key('<app key>')
ek.set_log_path("C:\\WorkspaceApiWrapper_git\\dist\\logs")
ek.set_log_level(1)

The second workaround is calling the os.chdir method to change the working directory at the beginning.

import os
os.chdir("C:\\WorkspaceApiWrapper_git\\dist\\logs")