get_symbology() from SEDOL to RIC returns "no best match available"

I am trying to convert SEDOL to RIC through get_symbology, but it returns "no best match available". Meanwhile, Same SEDOL is able to convert SEDOL to ISIN.
However, I tested it with other SEDOL, it is able to convert SEDOL to RIC.
Those unavailable assets are mainly ETFs, and I wonder is this the reason that cause the issue, thank you.
Answers
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Thank you for reaching out to us.
The error indicate that it can't return the best match RIC for BRC16M3. You need to set the best_match to false.
data = ek.get_symbology(["BRC16M3"], from_symbol_type="SEDOL", to_symbol_type="RIC", best_match=False) data["RICs"].tolist()
It will return the mapped RICs.
Otherwise, you can use the Symbology API in the LSEG Data Library for Python.
response = symbol_conversion.Definition( symbols=["BRC16M3"], from_symbol_type=symbol_conversion.SymbolTypes.SEDOL, to_symbol_types=[ symbol_conversion.SymbolTypes.RIC, symbol_conversion.SymbolTypes.ISIN ] ).get_data() response.data.df
The examples are on GitHub.
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Regarding best_match method, it seems not working for my side. Also, will the asset type affect the usage of get_symbology? I have tried a list of ETFs and it returns no best match available, while common stocks work normally.
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What URL are you using to send this request?
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The same url works for non-ETFs asset, so I wonder is it relate to asset type?
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As far as I know, this should not be our endpoint.
It seems that you are developing a web app, which could be used by other individuals or machines; it would violate the Workspace contract. The data from Eikon Data API can be used outside the Workspace machine. Please contact your LSEG account team or Sales team directly to verify this kind of usages.
We offer other RESTful API's like Data Platform for those purposes.
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