I can display RICs in Quote window but I can't reach them via python in Codebook

mB_KK34

Hello,

I encountered an issue with some RICs (e.g. USDEURFIXE=WM, PLN=D3, 0#CSRRF) which I can display in Quote window in Workspace, but I can't reach them via python (neither in Workspace Codebook nor with external python).

I have checked both with my internal teams as well as with LSEG support and it seems like I have all neccessary permissions to access these RICs (which is supported by the fact that I can display them in Quote).

However, when I try to reach them using python I either:

1. get empty values - in case I try following code:

import refinitiv.data as rd
rd.open_session()
df = rd.get_data(
universe = ['EURUSDFIXE=WM'],
fields = ['CF_ASK']
)
print(df)

2. Codebook doesn't display anything and it looks like it's loading indefinitely - in case I try following code:

import refinitiv.data as rd
rd.open_session()
df = rd.get_data(
universe = ['EURUSDFIXE=WM'],
fields = ['CF_ASK']
)
display(df)

version from point 2. is from Workspace CodeCreator.

I CAN access these RICs with Workspace Excel, I can't with python and R.

Can you please assist? I had 2 cases opened to LSEG support and after a month of no real answer I was redirected here.

Thank you.

Krzysztof

Gurpreet

Hello @mB_KK34

I don't have access to these RIC's so I couldn't get any data for these. Only one I can get is the chain RIC - for which there is a typo in your question.

I would recommend that you use the Data Item Browser (DIB) to see which fields have data available for them.