Read timed out Error

ThomasDSV

While retrieving data with ek.get_data() sometimes I get error:

ReadTimeout: HTTPConnectionPool(host='localhost', port=36036): Read timed out. (read timeout=60)

What is the best way to hadle it?

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Accepted answers

Hi,

Some requests can spend more than 60 seconds to resolve by the platform and/or due to a low network bandwidth.

You can increase the timeout with the function ek.set_timeout before calling ek.get_data()

All comments

Hi,

Some requests can spend more than 60 seconds to resolve by the platform and/or due to a low network bandwidth.

You can increase the timeout with the function ek.set_timeout before calling ek.get_data()

ThomasDSV

Thank you! I'll try this option.

Also I've noticed that restarting of Eikon API Proxy helps.

ThomasDSV

Can it be that sometimes API is overloaded? E.g. yesterday and today (18/09 and 19/09) data retrieving takes too much time and I get ReadTimeout errors often. I use ek.set_timeout but it doesn't seem to help much.

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