error message: An illegal choice has been detected. Please contact the site administrator.
@kenneth.fungI'm afraid it's not clear to me where and how you get this error.If you're having a problem performing first time login into Eikon, please contact Thomson Reuters Helpdesk for assistance.https://mytr.thomsonreuters.com/content/mytr/en/helpandsupport.htmlIf you're having a problem with something else, please include the details of the issue and the replication procedure.
If you mean the error in the First time login page, please contact the site administrator at rdc.administrator@thomsonreuters.com to resolve the issue.