no Realtime data only delayed in c#

tt1057

The all,

I am using the c# sample "DataApiUsageExampleRealtimeData" to get realtime data for Market Digest data. Though, everything works fine, and it has been enabled, that I get realtime data for the exchanges, and I also see the data realtime within Eikon, I only get delayed data within the API.

My account rep from Refinitiv tells me to post the question here, since they have enabled the realtime data for the exchanged the market digest data is based on.

See screenshot.

Zhenya Kovalyov

@tt1057 do you get the real-time data if you select the instrument on Eikon? API shares the same entitlements, and it might be an issue with Eikon.

tt1057

yes, I do get realtime data in Eikon.

Zhenya Kovalyov

https://community.developers.refinitiv.com/discussion/comment/33550#Comment_33550

@tt1057, could you attach your request and the response that you are getting, please?

tt1057

subscription =   realtime.SetupDataSubscription()   
.WithRics(".ADST.HK")  
.WithFields("SALTIM", "ISSUES_ADV", "ISSUES_DEC", "ISSUES_UNC", "TOT_ISSUES", "VOLUME_ADV", "VOLUME_DEC", "VOLUME_UNC", "TOT_VOLUME")  
.WithDateAndTimeMode(TimeAndDateMode.GMT)   
.OnDataUpdated(DataReceivedCallback)   
.CreateAndStart();

and this is the output which I print into console for right now:
(SALTIM)=08:09:10|(ISSUES_ADV)=747|(ISSUES_DEC)=558|(ISSUES_UNC)=309|(TOT_ISSUES)=1614|(VOLUME_DEC)=3908895759|(VOLUME_UNC)=1843142423|(TOT_VOLUME)=10996284502|

Zhenya Kovalyov

https://community.developers.refinitiv.com/discussion/comment/33572#Comment_33572

@tt1057 in the response object, what is the instrument code? you can use this as an example on how to access the RIC code.

<br>

tt1057

https://community.developers.refinitiv.com/discussion/comment/33573#Comment_33573

private void DataReceivedCallback2(IRealtimeUpdateDictionary instruments)
  {
  foreach (var kvp in instruments)
  {
  var sB = new StringBuilder(DateTime.UtcNow.ToString("HHmmss.fffff"));
  foreach (var kvp2 in kvp.Value)
  {
  //var x = kvp2.Value.Descriptor;
  switch (kvp2.Key)
  {

default:
  sB.AppendFormat("({0})={1}|", kvp2.Key, kvp2.Value.Value.ToString());
break;
  }
  Console.WriteLine("{0}: ({1}) = {2} ", kvp.Key, kvp2.Key, kvp2.Value.Value.ToString());
  }
  }
  }

Zhenya Kovalyov

https://community.developers.refinitiv.com/discussion/comment/33574#Comment_33574

@tt1057 could you show the output, rather than the code, please? I need to understands if the RIC code that comes back has a / symbol, which would mean that you are in fact getting the delayed data.

tt1057

https://community.developers.refinitiv.com/discussion/comment/33576#Comment_33576

Please find aove. though I do not get the '/' as part of the ric....
this part of the code pumps out the console part:

  Console.WriteLine("{0}: ({1}) = {2} ", kvp.Key, kvp2.Key, kvp2.Value.Value.ToString());

Zhenya Kovalyov

https://community.developers.refinitiv.com/discussion/comment/33578#Comment_33578

@tt1057 why do you think you are getting the delayed data?

tt1057

https://community.developers.refinitiv.com/discussion/comment/33580#Comment_33580

see below. I believe it is 15 mins delayed:
2018-10-19-17-11-11-yes-delayed.png

tt1057

https://community.developers.refinitiv.com/discussion/comment/33582#Comment_33582

maybe it is just these HongKong Market Digest data. Do you want me to test other RICs, which update right now, maybe enable me for realtime on those exchanges as well, and I am happy to test.

Zhenya Kovalyov

https://community.developers.refinitiv.com/discussion/comment/33583#Comment_33583

I would expect this to work regardless. Let me ask around and I will get back to you