no Realtime data only delayed in c#

The all,

I am using the c# sample "DataApiUsageExampleRealtimeData" to get realtime data for Market Digest data. Though, everything works fine, and it has been enabled, that I get realtime data for the exchanges, and I also see the data realtime within Eikon, I only get delayed data within the API.

My account rep from Refinitiv tells me to post the question here, since they have enabled the realtime data for the exchanged the market digest data is based on.

See screenshot.

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delayed-feed

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Accepted answers

All comments

Zhenya Kovalyov

@tt1057 do you get the real-time data if you select the instrument on Eikon? API shares the same entitlements, and it might be an issue with Eikon.

tt1057

yes, I do get realtime data in Eikon.

Zhenya Kovalyov

@tt1057, could you attach your request and the response that you are getting, please?

tt1057

subscription =   realtime.SetupDataSubscription()   
.WithRics(".ADST.HK")  
.WithFields("SALTIM", "ISSUES_ADV", "ISSUES_DEC", "ISSUES_UNC", "TOT_ISSUES", "VOLUME_ADV", "VOLUME_DEC", "VOLUME_UNC", "TOT_VOLUME")  
.WithDateAndTimeMode(TimeAndDateMode.GMT)   
.OnDataUpdated(DataReceivedCallback)   
.CreateAndStart();

and this is the output which I print into console for right now:
(SALTIM)=08:09:10|(ISSUES_ADV)=747|(ISSUES_DEC)=558|(ISSUES_UNC)=309|(TOT_ISSUES)=1614|(VOLUME_DEC)=3908895759|(VOLUME_UNC)=1843142423|(TOT_VOLUME)=10996284502|

Zhenya Kovalyov

@tt1057 in the response object, what is the instrument code? you can use this as an example on how to access the RIC code.

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