[RFA]Not getting Level2 data for Singapore Equities data

haowei.yang

We can get Hong Kong Level2 Equities data, but same configuration does not work for Singapore.

I attach the level 2 spec for reference.

level-2.pdf

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Accepted answers

umer.nalla

Hi @haowei.yang

I am not a content specialist so cannot answer your question.

I do know that whilst we try to normalise the fields used - this is not always possible due to legacy reasons or how the originating exchange provides us with the data.

If you require further information I recommend you create a content ticket using the options 'I need help understanding content within the product' and 'Thomson Reuters Elektron Real-Time'

Please provide examples of both type of RICS i.e. those delivering the data on 436-440 and those on 2497-2501 in the query.

A content specialist should then be able to assist you.

You may also find the following tool useful - Data Model Discovery- for exploring fields available for different asset classes from the exchanges.

All comments

umer.nalla

Hi @haowei.yang

Can you expand on what you mean by 'Not Getting Level2 data' - what error / status msg do you get back?

There could be more than one reason why you are not getting the data. The Status Mg may help narrow that down.

haowei.yang

Hi Umer，

After investigation, we find Singapore data could be received, but in different FID from HK market. Could you please let us know the reason?rdmfielddictionary.zip

received well market
response for SGX Equity

Received Market Price
Response: SvcName:IDN_SELECTFEED Symbol:OCBC.SId ResType:1
StreamState:Open DataState:OK StatusCode:None Status:EMS*All is well market
price info

but usually for all markets in
ASIA we get L2 prices using following FIDs

436,437,438,439,440

but for Singapore
Equity we don't get any data on above FIDs, but on checking further the L2 data
seems to be on these FIDs

2497,2498,2499,2500,2501

above FIDs are
from attached RDMField dictionary file

can you please let
us know why only Singapore Equity is not getting L2 data on 436,437,... FIDs ?

umer.nalla

Hi @haowei.yang

I am not a content specialist so cannot answer your question.

I do know that whilst we try to normalise the fields used - this is not always possible due to legacy reasons or how the originating exchange provides us with the data.

If you require further information I recommend you create a content ticket using the options 'I need help understanding content within the product' and 'Thomson Reuters Elektron Real-Time'

Please provide examples of both type of RICS i.e. those delivering the data on 436-440 and those on 2497-2501 in the query.

A content specialist should then be able to assist you.

You may also find the following tool useful - Data Model Discovery- for exploring fields available for different asset classes from the exchanges.

nick.zincone

Hi @haowei.yang,

I'm just following up to check whether you were able to reach a content specialist to help you and/or whether you found a solution.

thanks.

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