Package DatastreamDSWS2R error requesting acces Token

Hello,

I am
trying to download data from Datastream directly in R using

require(devtools)
install_github("CharlesCara/DatastreamDSWS2R")

This works so far.

next I saved my username and password (those credential I use for Refinitive) and entered

mydsws <- dsws$new(username=DatastreamUsername,password=DatastreamPassword)

This throws the following error

> mydsws <- dsws$new(username=DatastreamUsername,password=DatastreamPassword)
...retrying
...retrying
...retrying
...retrying
Error in .self$.loadToken() :
Error requesting access Token. Error message was:
Timeout was reached: [product.datastream.com] Connection timed out after 10001 milliseconds

Do you know why or do you have a solution for me?

Best Answer

  • wasin.w
    wasin.w admin
    Answer ✓

    Hi,

    Based on all given error messages, it seems to me that your machine cannot connect to DataStream server. I suggest you contact your network or IT team to verify a connection problem on your side.

Answers