We are getting a 401 code on https://rms-world-check-one-api-pilot.thomsonreuters.com/v1/groups T...

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Raini-Kevin
Raini-Kevin LSEG
in World-Check One

...his was still working the last week of December and we have not made any code changes.

We are getting a 401 code on https://rms-world-check-one-api-pilot.thomsonreuters.com/v1/groups This was still working the last week of December and we have not made any code changes.

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  • Mehran.Ahmed Khan
    Mehran.Ahmed Khan LSEG
    Answer ✓

    @Raini-Kevin

    Hi,

    401 errors occur because the request has failed an authorization check. This can happen for a variety of reasons, such as

    • An invalid or expired API key,
    • An invalid HMAC signature.
    • Request timing issue/problem with the Date header value. In this scenario, you should ensure a correctly synchronized clock with NTP or the GMT clock is used to generate request timestamps.
    • Incorrect JSON payload formation at your end that can cause a 401 response.

    Can you please share the complete request and response for the failed API call so that we can investigate this further?


    Thanks,

    Mehran Khan

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