we trying to screen on individual and show error 401

m.ghawati

I try to screen on individual with below key but error 401 please advise

Mehran.Ahmed Khan

@m.ghawati

Hi,

401 errors occur because the request has failed an authorization check. This can happen for a variety of reasons, such as

• An invalid or expired API key,
• An invalid HMAC signature.
• Request timing issue/problem with the Date header value. The API client should ensure a correctly synchronized clock is used to generate request timestamps.
• Incorrect JSON payload formation at your end that can cause a 401 response.

Can you please turn on the console logs on postman(Alt+Ctrl+C), retry the request and send me the complete request and response headers from the logs so that I can investigate this further?

Regards,

Mehran Khan