multiple reuters code for one branch

Per the definition of Reuters Code, it’s the unique identifier for specific legal entity. We met 2 questions that want to confirm with your team:
1- Reuters Code = ZHSB, is that mapping to HSBC London or HSBC Korea?
2- Reuters Code= CITL, CITQ and CITL, in our system, are they referencing to CITI LONDON or other branch for CITI bank?
Best Answer
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Hello @Chris He,
According to my research:
- ZHSB, CITL, CITQ : not a valid RIC (Reuters Identifier code)
- HSBC - try HSBA.L
- CITI - try C
For definitiv answers on content and symbology, for a customer, the best way is to contact Refinitiv Content Helpdesk
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Answers
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Hello @Chris He,
For content questions, such as this, for a customer, the best and most effective way to get them for a answered is to pose them with Refinitiv Content Helpdesk online or to dial your local Refinitiv Helpdesk number.
This forum is dedicated to Refinitiv API related questions and discussions.
However, if you are not able to proceed, please let us know, and we will open a content support case on your behalf?
-AHS
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thanks guys, I've reach out the support team and finally find out what I want.
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