...perating system is 32bit but it is infact 64bit, thus the installation fails. Please could anyone with any solution help me? Thanks
Do you happen to run a Home & Student version of MS Office? Somehow Eikon only recognized that as 32-bit even when it is 64-bit. But there is a force install option for Eikon that will let you install Eikon as 32-bit. Support can help you with that...
Actually, I found the commands:
EikonInstaller.exe /COMMAND=_forceInstall=1
orEikonInstaller.exe /SILENT /COMMAND=_forceInstall=1
But frankly, that seems more like a hack than a proper solution to me and I would be happy to hear how to get a 64-bit version running myself...
Did you manage to get a 64-bit version running? Or did you force install? Since I am still stuck with the 32-bit I would be curious to know your Office version, do you mind sharing that info?
Greeting @sdittmar I did a force install using the command below:
My apologies for the late response
