ERT in Cloud on disconnection

Lei.Wu

Hi,

I have an ERT in Cloud client who has asked for the cloud solution, if there is a disconnection, how can they back fill the data that is missed?

Thanks,

Leo

umer.nalla

Hi @Lei.Wu

I think the best bet would be for yourself and the client to discuss with their account team / local sales team to look at options available in terms of our historical data products - to see if they would provide the missed information.

I am not an expert on our historical content, but for example, historical pricing events could provide some of the missed data.