Error while authenticating with Python API

Hi,

I'm encountering some problems while authenticating. The credentials have been given to me directly from the support, so they should be correct. Here is the problem:

Thanks in advance for the answers.

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authentication

datastream-api

dsws-api

Accepted answers

Jirapongse

@f.palma

I got the same error when using an invalid credential.

get_data : Exception Occured
(<class 'Exception'>, Exception('Invalid credentials were supplied. This part of the Datastream service requires a child ID (beginning with Z) or a Datastream Professional ID.'), <traceback object at 0x000001B582F3AC48>)
None
Traceback (most recent call last):
  File "c:\python37\lib\site-packages\DatastreamDSWS\DS_Response.py", line 156, in get_data
    raise Exception(self.tokenResp['Message'])
Exception: Invalid credentials were supplied. This part of the Datastream service requires a child ID (beginning with Z) or a Datastream Professional ID.

You can test your credential by directly using the Datastream REST API website at http://product.datastream.com/DswsClient/Docs/TestRestV1.aspx.

If you get the same error, you need to contact the Datastream support team via MyRefinitiv to verify the credential.

All comments

Jirapongse

@f.palma

I got the same error when using an invalid credential.

get_data : Exception Occured
(<class 'Exception'>, Exception('Invalid credentials were supplied. This part of the Datastream service requires a child ID (beginning with Z) or a Datastream Professional ID.'), <traceback object at 0x000001B582F3AC48>)
None
Traceback (most recent call last):
  File "c:\python37\lib\site-packages\DatastreamDSWS\DS_Response.py", line 156, in get_data
    raise Exception(self.tokenResp['Message'])
Exception: Invalid credentials were supplied. This part of the Datastream service requires a child ID (beginning with Z) or a Datastream Professional ID.

You can test your credential by directly using the Datastream REST API website at http://product.datastream.com/DswsClient/Docs/TestRestV1.aspx.

If you get the same error, you need to contact the Datastream support team via MyRefinitiv to verify the credential.

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