Unable to generate an API key

Raising this question en behalf of my client,

She just tried to create a test api key for the Eikon Data API

Unfortunately getting the following error: unable to generate an API key

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Accepted answers

chavalit-jintamalit

Hi @myline.sevilla

According to the error message I got from you.

The user is registering a duplicate app name so it failed.

Please ask the user to register a unique app name.

All comments

chavalit-jintamalit

Hi @myline.sevilla

I just tried to register for a new app key and it works fine.

A screenshot of the error would be helpful.

chavalit-jintamalit

Hi @myline.sevilla

According to the error message I got from you.

The user is registering a duplicate app name so it failed.

Please ask the user to register a unique app name.

@chavalit-jintamalit According to client, the app key was generated. However she is having trouble finding out where she can obtain the exe for the Eikon Data API proxy

Can you please help?

chavalit-jintamalit

Eikon Data API Proxy is not available anymore.

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