Hello team,
The user: rachid.eloukbani@atlantictm.com could not connect with pyeikon.
ERROR:pyeikon:Error code 500 | Server Error: {"code":500,"message":"getaddrinfo ENOTFOUND emea1.apps.cp.thomsonreuters.com emea1.apps.cp.thomsonreuters.com:443","statusMessage":"Internal Server Error"}
We got the same issue several months ago:
https://community.developers.refinitiv.com/questions/82281/unable-to-do-a-get-news-headlines-with-eikon-api.html
https://community.developers.refinitiv.com/questions/90408/unable-to-connect-to-python.html
Could you please check ASAP ?
Many thanks for your help,
Best Regards,
Oualid