ModuleNotFoundError: No module named 'eikon'

I noticed that your active Conda is the base environment but your code is in the refinitiv environment.

Which Conda environment you have installed the Eikon Data API? If you have installed Eikon Data API library in the refinitiv environment, please change the active Conda environment to be refinitiv and re-test.

(base) $> conda activate refinitiv
(refinitive) $> python APITest2.py

You can press the F1 button and select the "Python: Select Interpreter" option to choose the Conda's refinitiv environment in VS Code.

All comments

[Deleted User]

Hi @nathen.gildow, May I ask if you've tried (i) uninstalling and re-installing the eikon data API? (ii) trying out the refinitiv data platform python library which allows for the same get_data function or (iii) using another version of eikon data api (==1.1.13)?

Hi @nathen.gildow ,

To be sure you're using same Python environment with your script and your terminal, you should check python version :

1. in your script with

import sys
print(sys.version)

2. in your shell with

>python -c "import sys; print(sys.version)"

Then compare results.

Thanks for the response Jonathan!

(i) uninstalling and re-installing the eikon data API?
- Tried this with no success already.

(ii) trying out the refinitiv data platform python library which allows for the same get_data function.
- I’m not exactly sure what this means or how to do it. This is the first time I’ve set up an API, so I may need detailed instructions.

(iii) using another version of eikon data api (==1.1.13).
- I’m unsure of how to do this as well.

Thanks for the response pf, both the script and terminal python versions show 3.10.4

Jirapongse

@nathen.gildow

You can run help('modules') before importing eikon to list all available modules in the current environment.

help('modules')
import eikon as ek

Then, check if there is an eikon module installed.

I noticed that your active Conda is the base environment but your code is in the refinitiv environment.

(base) $> conda activate refinitiv
(refinitive) $> python APITest2.py

You can press the F1 button and select the "Python: Select Interpreter" option to choose the Conda's refinitiv environment in VS Code.

Okay, this seems to be the issue! I don't see eikon in my list. What do I need to do to resolve this?

Never mind, I was able to just run pip install again within the terminal in VScode. but now have received another error:

EikonError: Error code 401 | Eikon Proxy not running or cannot be reached. Please read the documentation on troubleshooting.

I've walked a bit through the troubleshooting document and have found that i cannot currently connect to http://localhost:9000/ping?all

This has been solved, thank you everyone!

I was unaware that you need to install eikon within the VScode python terminal as well.

Did you run the Eikon/Workspace desktop application? Please note that the Refinitiv Workspace/Eikon application integrates a Data API proxy that acts as an interface between the Eikon Data API Python library and the Eikon Data Platform. For this reason, the Refinitiv Workspace/Eikon application must be running when you use the Eikon Data API Python library.