can not get the full symbols

i want to get the Symbol Lists by request "_ADS_CACHE_LIST" :

consumer.registerClient( ReqMsg().serviceName( "ELEKTRON_DD" ).name( "_ADS_CACHE_LIST" ), client );

but i failed, the log is as follows:

StatusMsg

streamId="5"

domain="MarketPrice Domain"

state="Closed / Suspect / Not found / '**The record could not be found'"

name="_ADS_CACHE_LIST"

nameType="1"

serviceId="257"

serviceName="ELEKTRON_DD"

StatusMsgEnd


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    User: "wasin.w"
    admin
    Accepted Answer

    Hello @jxu2

    It seems you are connecting to the Refintiv Real-Time -- Optimized (RTO), which is the Refinitiv Real-Time platform on the cloud.

    The "_ADS_CACHE_LIST" is a pseudo-symbol that can request the list of the Market Price items name currently in the cache for the given Refinitiv Real-Time Advanced Distribution Server (ADS) service.

    This feature is available on the deployed ADS to let consumers get the list of item names on their on-prem ADS site, but I am not sure if it is available on the RTO (cloud - which can be accessed by multiple clients).

    I highly recommend you contact the RTO support team to help you find the RIC name of the content that you are looking for.

    You can submit a ticket to the RTO support team via the my.refinitiv.com website and choose "I cannot find content I am looking for" with the product "Refinitiv Real-Time - Optimized".

    rto-content-ticket.png