ETA/Refinitiv Real-Time SDK Error text: Exception: Range [1, 1 + -1) out of bounds for length 32

Yunqing.Peng

ETA Refinitiv Real-Time SDK Client reported he receive the following error when he tried to close channel.

text: Exception: Range [1, 1 + -1) out of bounds for length 32

He wants to know under what condition will he receive the error? And how dose he avoid the error?

The error occurred when he tried to close the connection:

Channel closed; Error=Error

      channel: RsslChannel

      scktChannel: com.refinitiv.eta.transport.SocketHelper@d2e523b

      connected: true

      oldScktChannel: null

      state: CLOSED

      connectionType: socket

      clientIP: null

      clientHostname: null

      pingTimeout: 30

      majorVersion: 14

      minorVersion: 1

      protocolType: 0

      userSpecObject: null

      ErrorId: -1

      sysError: 0

      text: Exception: Range [1, 1 + -1) out of bounds for length 32

Jirapongse

@Yunqing.Peng

I am not familiar with this exception: "Range [1, 1 + -1) out of bounds for length 32".

First, please try to upgrade the application to use the latest version of RTSDK. The latest version is Real-Time-SDK-2.0.6.L1. You can download it from here.

If the problem still happens with Real-Time-SDK-2.0.6.L1, please contact the Refinitiv Developer Connect (RDC) team directly via Contact Premium Support.

However, RDC is a subscription-based service. If you are unable to see Contact Premium Support, please kindly contact your Refinitiv account manager or your local Refinitiv representatives for assistance and detail.