Issue in downloading txt files in batch

I can't download txt files batch from 01/01/2002 to 01/01/2023, even after downloading Batch/Print App. Message will appear as "To Print/Save documents from the search grid, Batch Print/Save App must be installed. Installation is a onetime requirement for the use of this functionality from the search results grid. Print/Save functionality of individual documents can still be performed from the document viewer". Please advice me on this. Thank you.

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Best Answer

  • @tasitlicensing Thanks for your question so this is an in product issue and you should ordinarily open a ticket using the Contact Us button in Eikon or Workspace - however as you appear to be an Academic user I believe you need to get the Eikon Admin team at your institution to raise a query on your behalf. Let us know how you get on.

Answers

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