Different results for same query in DSS

vmaharshi
vmaharshi Newcomer

I am trying to retrieve minute-by-minute data via DSS using TickHistoryIntradaySummaries. So far I've managed to get SPY data using chainRic, but for some days, the same query returns different results. For example, in the first fetching of data of 6th may 2019, I only got Call option data and no Put option data. While on the second fetch, the data was much more. Is there any reason behind this?

Best Answer

  • Gurpreet
    Gurpreet admin
    Answer ✓

    Hi @vmaharshi,

    I have run your query three times and get exactly same data every time. There surely must be some error in how you are processing the data. Since the amount of the data extracted is huge, maybe you are only downloading a part of it.

    If you continue to have these issues, please open a service ticket for product support at my.refinitiv.com, so that a content specialist can work with you.

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