When I used Eikon's function StreamingPrice, I tried to pull the value of CF_NETCHNG but got retu...
...rned NAN instead of 0
When I used eikon's function StreamingPrice, I tried to pull the value of CF_NETCHNG but got returned NAN instead of 0. For LGOc1-LGOc2 the net change is 0 on screen but in API the value shown is NA it is just a bug in your API that needs to be fixed
Please advised as to why we are getting NAN using the above function but in Eikon, we have 0 values.
Checked this is CODEBK and Eikon Excel - Issue is not replicated. 0 values shows when extracted using these applications, same as quote and MON app
Best Answer
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To confirm it, you need to enable the API log when the value is 0. In the log, you will see the retreived data.
For example, I tested with the /AJA.BK and the value of CF_NETCHNG is 0.
It displays <NA> in the dataframe.
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Answers
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Thank you for reaching out to us.
I can run the code properly.
You may need to enable logging in the library by using the following code.
import eikon as ek
ek.set_log_level(1)
ek.set_app_key('...')
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hi @Jirapongse
Thanks for the quick turnaround.
The script the client is using is working however what we are getting is NA values instead of 0 which shows in Eikon MON and quote app.
I look for a different RIC that have 0 value for NET CHANGE. see the below screenshot
Instead of getting 0 as values, we are getting NA which is different from the quote app.
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I ran the same code on CodeBook and got NA. After checking the log, it is a permission issue.
Please enable log in the Eikon Data API to verify what the problem is.
ek.set_log_level(1)
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Hi @Jirapongse
Can you confirm why it is a permission issue?
The reason I ask is because the client and I can get the values using the same code if there is a value aside from 0.
The only time we get NA is when the values shows 0 in Eikon
I entered ek.set_log_level(1) and I dont see access denied.
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Please run the following code on CodeBook to verify if it is a permission issue.
import eikon as ek
ek.set_log_level(1)
ek.set_app_key('DEFAULT_CODE_BOOK_APP_KEY')
streaming_prices = ek.StreamingPrices(
instruments = ['LGOc1-LGOc2'],
fields = ['CF_NETCHNG'])
streaming_prices.open()
df = streaming_prices.get_snapshot()
streaming_prices.close()
display(df)Then, check for the following log.
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Hello.
I ran the same script and I don't get access denied information
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@jeremiemae.celajes
Thanks.
It means that you have permission to access this RIC so you should see the value (2.75) of CF_NETCHNG, not <NA>.
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Can you confirm if I have the permission and in quote, net change is showing as "0", should I get NA or 0 in API?
Sample:
As you can see, I get NA in API even the values show as "0" in the quote app.
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0
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I should display 0, not <NA>.
I recommend to use the RD Library instead.
stream = rd.open_pricing_stream(
universe=['/AJA.BK'],
fields=['CF_NETCHNG']
)
stream.get_snapshot()0 -
0
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0
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That is not the RD library.
Please check the Content_Pricing_Snapshot.ipynb sample in CodeBook. The sample is in /_Examples/01. Data Retrieval and Discovery/01.01. Refinitiv Data Library/ directory.
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Hi @Jirapongse
I was able to review the folder you shared in CODEBK however the issue is it seems Streaming Prices function is not recognizing the -0 or +0 in CODEBK.
Using the below function, we are able to get 0 values same as in Eikon.
Please confirm. Thanks
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They are different methods so the behaviors are different.
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