Unable to get some RIC/Field values

Ooki · December 2024

RIC.xlsx

I cannot get the attached RIC/Field values using the LSEG Data Library for .NET.

I would appreciate it if you could investigate.

※The libraries we are using are below.

https://github.com/LSEG-API-Samples/Example.DataLibrary.DotNet

・LSEG.Data

・LSEG.Data.Content

※I was able to get it when I was using the following library for Eikon. However, I can't get it with LSEG.Data.

・Interop.EikonDesktopDataAPI.dll

・Interop.RTX.dll

Ooki · December 2024

https://community.developers.refinitiv.com/discussion/comment/123211#Comment_123211

EIKONScreen.xlsx

Thank you.
By using "FundamentalAndReference.Definition()…", it became possible to obtain the "SARON.S" value.

However, we have not yet been able to obtain the "SEK9ME=TKFX" value. (Field="ASK","BID")
As far as I can see in the attached EIKON screen, the value is displayed, so it seems that I have permissions.

・Are there any RIC that cannot be obtained using "FundamentalAndReference.Definition()…"?

・There seem to be several functions, but which one should I use for rate feed? What is the difference between them?

Jirapongse · December 2024

@Ooki

Thank you for reaching out to us.

Please share the code that you are using and the RDPLog_xxx.log file

Aoki · December 2024

https://community.developers.refinitiv.com/discussion/comment/123184#Comment_123184

We share a sample source.

You can see that the ticker "SARON.S" is displayed in the log.

[Eikon]sample source.txt

[LSEG]sample source and application log.txt

Jirapongse · December 2024

@Aoki

The error indicates that the account doesn't have permission to access SARON.S from the real-time service.

2024-12-04 10:36:16,812	[21]	DEBUG	EikonRealtimeServer.Core.ServerCore -	[status]Access Denied: User req to PE(11557), itemName:SARON.S.

You can contact your LSEG account team or sales team directly to verify the permission.

Otherwise, you can try the FundamentalAndReference to retrieve data.

                var response = FundamentalAndReference.Definition().Universe("SARON.S")
                                                                   .Fields("SEC_ACT_1","PRIMACT_1","TRDPRC_1","ASK","BID")
                                                                   .GetData();

Jirapongse · December 2024

https://community.developers.refinitiv.com/discussion/comment/123309#Comment_123309

@Ooki

For SEK9ME=TKFX, we need to check the log to verify what the problem is.

FundamentalAndReference can be used to retrieve fundamental fields (TR.xxx) and real-time fields (BID, ASK). Real-time fields don't have the prefixed TR. It is similar to Eikon COM DEX2. FundamentalAndReference uses a HTTP request/response to deliver the data.

Pricing can be used to retrieve real-time fields (BID and ASK) from the real-time feed. It doesn't support fundamental fields (TR.XXX). It uses a websocket connection to stream data to the application. It is similar to AdfinX Real-Time.

Ooki · December 2024

https://community.developers.refinitiv.com/discussion/comment/123315#Comment_123315

Thank you.
I have attached the feed results and responses.
Could you please investigate? Is there a good way to get the feed values?

Response.txt

Result.txt

Jirapongse · December 2024

https://community.developers.refinitiv.com/discussion/comment/123320#Comment_123320

According to the error, it is a permission issue.

AUD1ME=TKFX,BID,True,"responses": [

  {

    "columnHeadersCount": 1,

    "data": [

      [

        "AUD1ME=TKFX",

        null

      ]

    ],

    "error": [

      {

        "code": 251658243,

        "col": 1,
        "message": "'Access Denied' for the instrument 'AUD1ME=TKFX'",

        "row": 0

      }

    ]

Please contact the LSEG account team or Sales team to verify the permission.

Unable to get some RIC/Field values

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Unable to get some RIC/Field values

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